We find that most customer service inquiries involve one of the following Frequently Asked Questions:
What's the status of my order? What does “Awaiting Fulfillment” even mean?
My order still hasn't shipped! Why is it taking so long to get my gear?
I made a mistake with my order. Can I change the items or the shipping info?
The webstore is broken! I can't complete my order! Help!
I received my order, but my stuff is missing/damaged/wrong!
Can I order gear that's no longer available in the webstore?
How do I contact the NORML organization?
If you feel that your concern isn’t sufficiently addressed by the links above, or it isn’t included on the list, then please contact us using the form below.